If you are like most of our customers, this is probably your first experience with a roofing project. Maybe you're wondering what to expect. Please review the following. It will help you know what to expect once your project starts.

Noise, etc...
Roofing is a noisy business. You will hear banging, hammering, etc...throughout the process. We apologize for any inconvenience this may cause. It's a reality of accomplishing your goals.

Trees, Bushes, Flowers, & Shrubs
If you have low-hanging branches over your driveway or roof, some trimming may be necessary. Our crews will cut back only those branches which limit their ability to do an efficient job. If you have any bushes, flowers or shrubbery that need to be protected, please let us know. We can work together to take the proper precautions to keep your landscaping intact. (Some minor damage may occur to plants and shrubs on any type of installation.)

Light Fixtures, Pictures, Mirrors, Fans, etc...
These items can fall if they are not firmly attached to the ceilings or walls. Also, breakable items that are on shelves and tables should be placed on the floor. Please check these items to be sure they are secure.

Tear-off Debris
When it is necessary to remove your existing roof, some debris may fall through your roof or between your deck boards into your attic or open garage. We suggest you cover or remove any items that may need protection to avoid dirt or damage. And windows should always be closed during the installation. 

Access
Please let us know where you would like us to "stage" (where to place material, park trucks and keep equipment). Keep in mind that everything we use needs to be as close to the building as possible. This will save time and help us complete your project as scheduled. Please also ensure all loose animals are properly secured. Finally, although we cannot be responsible for damage to your driveway, we do our best to protect it.

Satellite Dishes/Non-roof Related Projections/Mountings
Any satellite dishes that are mounted directly through the roof may need to be moved to allow us to properly install your new roof. You may need to contact your satellite company to reset your dish. Lightning rod systems, weather vanes or other miscellaneous, non-roof related projections may require disassembly/reinstallation. We will attempt, as best as we're able, to reinstall these items, but cannot guarantee complete re-installation to original specifications.

Hidden Conditions
Please understand that the condition of your roof deck cannot be 100% verified until we remove your existing shingles. Then, it may be necessary to replace any rotten or broken roof decking. In this case, an additional fee will be required – unless it has already been included in your Project Quote. Keep in mind that any repairs to your roof deck may conflict with our original scheduled completion date. (This also applies to exterior siding.) We will always communicate this to you.